iDWELL is a CRM system exclusively developed for the daily challenges of property management. The sophisticated software solution creates clarity between property managers, tenants/owners and service providers. This ensures fewer misunderstandings, less duplication of work, less stress and more time for the essentials. More than 450 iDWELL customers in the DACH region already manage over 950,000 property units with the software solution and the associated app.

In iDWELL, all communication channels such as emails, the customer app, TV screens, the digital bulletin board, a digital document repository and your Aareon are brought together. The process-based workflow tool and customisable templates make it easy to process all requests and tasks step by step in the shortest possible time. This makes everyday work easier, saves time and significantly increases service quality. Key features of iDWELL are the integrated e-mail integration with templates, the sophisticated workflow management with automations, and the user-friendly ticketing system.